Student Survey Report 2020
Discover the key opportunities for technology development in the ANZ tertiary education sector
The global education marketplace is becoming more competitive, and ANZ institutions must have the tools to keep up with the current trends in the education sector. More than 1700 university and VET students across Australia and New Zealand took part in our 2020 survey on what students want from their institution. Our goal is to help institutions identify key areas for technology development that can support their students and enhance their education experience.
At a glance
- There is a growing demand for e-learning, with 31% of university students and 36% of VET students preferring a completely online mode of instruction. Correspondingly, there is an increase of students studying purely online from 15% to 29% in Australia. In New Zealand, a quarter of respondents (25%) are studying purely online.
- COVID-19 has had a significant impact on student attitudes towards digital infrastructure, with digital service capabilities becoming an important consideration when selecting universities.
- 31% of respondents said they would switch institutions for a better technology experience, compared to 17% in 2019.