QCEC plays an important strategic role in the coordination and advancement of Catholic education in Queensland, and its operations rely heavily on robust, secure, and efficient operating systems.

The organisation had reached a critical point where there was concern its operating systems could ‘fall over’ at any time, there was no safety net, and it understood that failure to act could lead to major operational issues.

“We knew we had to spend money. We knew what we were spending before, managing our old system. And TechnologyOne’s solution was cheaper in the long run. We knew we had to act,” said Mr Jeffery.

QCEC went out to tender in December 2015, looking for a replacement Finance and Human Resources and Payroll system as an integrated ERP in the Cloud to replace its incumbent systems.

The Commission signed a contract for TechnologyOne’s OneCommunity solution in March 2016 and the project started shortly afterwards. Implementation took place over a 12 month period, with the project running on time and on budget.

Of the project, Dr Perry said: “I’ve been involved in various projects in many organisations over a long period of time, and this was one of the few where at the end of it, I was able to say it was on time and on budget”.

“It speaks very highly of the process. We were happy with the way the implementation happened.”

Mr Jeffery added that the implementation occurred seamlessly enough that customers did not experience disruption of any kind.

“We’ve got to pay out grants within three days of receiving them, so as long as our customers get their money within three days, away they go. Throughout the project, our customers didn’t notice a difference, so we were set. From our perspective, the project implementation worked as well as I’ve ever seen.”

Since going live, QCEC has experienced benefits such as being able to operate from any location, at any time, which has led to greater efficiencies. QCEC employees have also enjoyed a better user experience with OneCommunity.

“It’s integrated, so I’ve now got my grants, my financials, and my payroll, all in one system. For us, that’s a big thing. We don’t have to worry about multiple interfaces, so that’s a big headache out of the whole equation,” said Mr Jeffery.

“For us, TechnologyOne delivered on everything they said they would, right from the word go, right to the end.”