People want to live in cities that make effective use of technology to make their lives more engaging, convenient and integrated - but they also want a council that leverages technology to save money and improve outcomes for the environment and community.
OneCouncil, developed in collaboration with more than 200 local government authorities, creates the right conditions for council to be more responsive in the way it engages, plans and delivers community services.
The solution helps local governments to unify their business systems, so they can focus on creating smart, sustainable and highly liveable cities.
In terms of being accessible 24/7, providing our services and access to information, and making sure we can be as responsive as possible.
2017 LG Professionals National Congress attendee Paul Buckley, CEO of Bass Coast Shire Council said digital disruption was putting more pressure on councils “in terms of being accessible 24/7, providing our services and access to information, and making sure we can be as responsive as possible”.
Congress participant Sue Bidrose, Vice President of the New Zealand Society of Local Government Managers, said: “Every council needs to think about being a smart city if they want to go ahead. We’re competing on an international stage for people to live in our city when they can live anywhere in the world.”
City of Port Adelaide Enfield CEO, Mark Withers, said that implementing simplified, web-based technologies was a way for councils to direct their energy more productively.
“Everything’s going to be in the cloud very soon, if it’s not (already), and I think it’s shown us how we can more effectively get on and do our business, and let the back-end and the people who know what they’re doing, handle our business,” Mr Withers said.
By streamlining business operations through a single, integrated solution, OneCouncil enables local government authorities to reduce costs, improve efficiency and access real-time information required to serve residents and make better decisions in a fast-paced environment.
OneCouncil streamlines entire business operations in the following ways:
- Streamlines business processes through rules-based configuration
- Improves visibility so resources can be allocated where they’re needed most
- Manages the entire lifecycle of an asset base
- Improves transparency and information-sharing for compliance and reporting
- Connects budgets and forecasts to business drivers for superior strategic planning
Simplify work-flows to focus on a more thriving and prosperous city:
- Intuitive employee self-service reduces manual tasks and management workloads
- Easily monitor progress of enquiries, asset management schedules and capital works
- Provide faster service responses and enable customer self-service
- Engage the community and seek feedback on proposals and applications
- Delight residents by meeting contemporary expectations of digital experiences
Local Government products
Corporate Performance ManagementA complete approach to managing enterprise budgeting, performance planning, business analytics and more.Learn more
Enterprise Asset ManagementMake informed decisions about asset investment and optimise long term plans.Learn more
Enterprise Content ManagementCapture, store, access and manage your business documents from a single location.Learn more
FinancialsCapture all financial information in a single place, providing powerful dynamic reporting and enquiries for real-time decision making.Learn more
Human Resources & PayrollManage the entire employee lifecycle from recruitment to off-boarding.Learn more
Supply Chain ManagementManage procurement of goods and services across multiple locations from quote request to payment.Learn more
SpatialEasily visualise and analyse geographic information through a web-based enterprise GIS viewing application.Learn more
Property & RatingAutomate processes and provide workflow alerts to regulatory managers and inspectors.Learn more
Local Government ArticleFind out how SaaS can help companies deliver significant improvements in services to their customers. Here's how to plan for the change.Read timePublish date 16 Dec 2020
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