Employee engagement remains an ongoing challenge for leaders around the world. 42% of HR leaders say improving employee experience is their top challenge today. And while employee engagement rates are on the rise according to Gallup, a global pandemic has thrown a whole new set of challenges our way when it comes to engaging our workforce.
Remote working situations, team restructures, shifting responsibilities, and an undercurrent of uncertainty has changed work as we know it, and as a result our peoples’ needs, preferences and expectations have shifted.
Josh Bersin calls this “The Big Reset”.
“There are hundreds of reinventions going on. Companies are dramatically changing how they hire and move people internally. They’re radically upskilling and reskilling leaders. They’re pouring money into learning and development. And they’re totally rethinking their diversity, inclusion, and citizenship programs,” Bersin says in his latest report.
Amid these changes, it’s clear that delivering an exceptional employee experience, underpinned by reliable and intuitive technology, is more important than ever.
In fact, it’s an area that is on top of HR leaders’ agendas, with 48% of HR and IT Leaders planning on investing in technology to help improve the employee experience.