TechnologyOne Local Government Industry Director, Peter Suchting, said councils were digitally transforming and moving to ERP SaaS solutions after recognising the systems and platforms they were on had become mixed and outdated over the years.
Many councils now recognise that these aren’t necessarily the platforms or systems needed to deliver the outcomes the community are expecting in the future.
“It is almost a redundant process putting a nice new suite of smartphone applications over the top of multiple ageing back office systems,” Suchting said.
“We’re seeing councils recognise the need to renew their application suites, that integrated ERP is an attractive option — because it reduces the number of systems, simplifies the user interface and experience, removes all the different silos of data, and gets rid of all the complex integration that occurs within councils.”
If your business management solution doesn’t offer comprehensive integration across the following key local government functional areas, you probably aren’t realising your full operational potential.