Mount Alexander Shire Council pioneers next gen Property & Rating solution in world first

In a world first, Mount Alexander Shire Council has adopted TechnologyOne’s Property & Rating software on the latest version of its Ci Anywhere platform.

The council is now processing rates for customers smarter and more efficiently while reducing overhead costs.

This exciting implementation is part of the council’s wider business transformation strategy to streamline operations by replacing its legacy systems and moving towards a fully integrated enterprise software solution.

Bradley Thomas, Executive Manager Business Performance, Mount Alexander Shire Council said the go live marks another successful implementation for the council, adding Property & Rating to its existing TechnologyOne OneCouncil solution.

“We are thrilled to become the first council in Australia to complete a rates run using TechnologyOne’s innovative Ci Anywhere platform,” Thomas said.

“TechnologyOne has the most advanced technology roadmap on the market for Local Government and we are excited about our successful go live and the efficiencies to customer service it will bring.”

Ci Anywhere underpins TechnologyOne’s enterprise software, providing the core functionality, security and a consistent user interface for each of its products.

“Our employees love using Ci Anywhere – it has a consistent look and feel across all modules and is really easy to use.”

Thomas added: “The software will enable us to deliver electronic rates notices, invoices and other correspondence to customers more efficiently, reducing overhead costs. We are also looking forward to rolling out online services, including a customer portal, as part of our move to TechnologyOne.”

Stuart MacDonald, Chief Operating Officer, TechnologyOne said it’s exciting to see customers like Mount Alexander experiencing the benefits of its next generation software.

“Working with more than 300 councils globally, we have a deep understanding of the Local Government sector and are continually investing in our solutions to meet their complex requirements today and into the future,” said MacDonald.

“We’ve completely reimagined and redeveloped our software from the ground up. Ci Anywhere’s support of smart mobile devices offers unprecedented flexibility to mobilise our customers’ workforces.”

The software will provide an integrated, central solution for Mount Alexander Shire Council to record, maintain and process debts, and will enable the council to calculate and analyse proposed rates with clear visibility of the effect on its ratepayers.