Australian first software released for water sector

TechnologyOne today launched OneWater - the first software solution in Australia designed to help water corporations, companies and even councils with the complexities of managing water -at the OzWater 2011 conference in Adelaide.

The Australian software company already has 37 customers in the water sector and won $2.5million worth of new business in the last 12 months from water organisations needing technology to help them stay on top of massive structural and regulatory changes.

TechnologyOne designed the new OneWater solution by drawing on the experience gained from working with these businesses, including new customers Unity Water in Queensland and South East Water in Victoria, and long-standing partner North East Water in Victoria.

OneWater covers all operations from planning for new infrastructure to training staff and complying with legislation.

It supports water billing and customer information systems, and helps customers maintain assets, manage capital and operational projects, finance, supply chain, contracts and staff, engage with the community and customers, identify and deal with risk and streamline planning, reporting, budgeting and forecasting.

The solution offers complete integration between all software within the TechnologyOne solution, as well as with other systems such as various third party SCADA, smart metering and GIS.

This means there is only one set of data, field workers can use mobile devices and managers can gain a clear picture of all operations and inefficiencies to help them make strategic decisions based on accurate and up to date information.

TechnologyOne Executive Chairman Adrian Di Marco said OneWater supported thousands of daily transactions and put water organisations in the best possible position to cope with external demands and ongoing changes to the sector.

"OneWater will help at every level - from the call centre worker who logs a report of a leaking main, to the engineer who pinpoints the leak using GIS and the supervisor who assigns the repair to the appropriately qualified team," Mr Di Marco explained.

"It allocates the equipment to undertake the repair, orders replacement stock, logs the completion of work and sends the call centre an online alert to close the enquiry.

"In the background, total cost of job and other data is presented to an operations manager, who compares the work to similar projects to ascertain if there is a specific recurring problem, which he or she can raise to a higher level.

"The HR Manager can identify the need to train more people in the right skills and health and safety qualifications as part of a plan for new infrastructure, and the board can review the five year asset management plan using the new operational data," Mr Di Marco said.

TechnologyOne re-invests in ongoing research and development to make sure its software is the most technologically advanced and works closely with its customers to adapt its solutions to meet changing industry needs.

Although TechnologyOne software is designed to be easily configured in-house, customers who buy OneWater will be treated as a partner, with ongoing support and user forums for feedback.