BRISBANE, 18 May 2020 - Queenstown Lakes District Council has strengthened its ability to deliver essential frontline community services online, by achieving a 100% remote go live of its software with global ERP provider TechnologyOne.
Queenstown Lakes DC joins more than 330 local governments across the ‘Tasman Bubble’ using TechnologyOne’s Software as a Service (SaaS) solution to empower their digital transformation, including Waipa, Hutt City, Taupo and Whangarei.
Mathew Beaulieu, Business Improvement Specialist at Queenstown Lakes DC, said Council went live with TechnologyOne’s Strategic Asset Management software remotely - while staff were working from home during Stage 4 lockdowns.
“At a time when councils and their communities were facing unprecedented pressures and change, the last thing we wanted to worry about was our IT infrastructure,” Mr Beaulieu said.
“The addition of Strategic Asset Management to our wider ERP SaaS solution has meant that our council was well placed for continuity of service during COVID-19 remote working.
“And because the software is built specifically for local government, we knew we had the backend IT infrastructure to deliver essential frontline community services and respond to change as we respond to COVID-19 situation,” he said.
Commenting on TechnologyOne’s ability to implement its software remotely, TechnologyOne Chief Operating Officer Stuart MacDonald said: “We’re fortunate that our business doesn’t rely on face-to-face contact, so we already have the capability and systems in place to operate remotely and are well placed to provide business continuity for our customers during this unprecedented time.
MacDonald said more councils are moving to SaaS because they don’t want to worry about the complexity of running or updating their software and infrastructure.
“We have 33 years’ experience in the local government sector. In fact, 73 percent of Australia’s and New Zealand’s population currently live in a council powered by a TechnologyOne solution.”